Skip Line

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 7-15 Business days United Kingdom 7-15 Buisness days
Canada, Europe 7-15 Business days
Australia, New Zealand 7-15 Business days
Central & South America 15-25 Business days
Asia 7-15 Business days
Africa 15-30 Business days
Max delivery time – 20 business days.
*This doesn’t include our 2-3 day processing time.
*All shipping times exclude clearance/customs delays
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to
free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on
the system. If your order was placed more than 5 business days ago and there is still no information
on your tracking number, please contact us

At CloudieWhip, we want you to be 100% satisfied with your purchase. That’s why we offer a 60-day money-back guarantee from the date you receive your product.

Because each board is handcrafted individually, all orders are currently placed as PRE-ORDERS. We do not mass produce or rush these pieces—every board is made one by one with care. When a payment is made for PRE-ORDER, the order is currently in processing and cannot be cancelled as it is undergoing production.

Due to recent extremely high demand, all orders are processed within 1-3 business days. Please allow an estimated 6-8 weeks for production and finishing before your order is shipped. Once your board is completed and packaged, tracking will be provided, delivery typically takes 2 weeks depending on your location and local carrier transit times.

We understand waiting can be difficult, but the extra time allows us to focus on quality over quantity and create something unique instead of mass-produced. our goal is to make sure your board is worth the wait the moment it arrives.

Please note that shipping times are estimates and may occasionally be affected by carrier delays, customs processing, or other factors outside our control. Shipping times are updated as order updates progress. Due to extremely high demand, carriers may experience unexpected delays that can extend delivery times.